During lash extension procedures, some clients may experience discomfort or sudden issues. It's important to know how to handle these situations to ensure a smooth and safe process for both the client and the lash artist. Here are a few common issues and how to deal with them:
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What to do if a foreign object falls into the eye?
During the application, friction between the lashes or eyelids can sometimes lead to injury to the skin, mucous membranes, or the eyeball. It's especially important to remind first-time lash extension clients not to rub their eyes. If any artificial lash or glue gets into the eye, rubbing could further damage the skin, mucous membranes, or eyeball, so rinse the eye immediately with water. Advise clients to consult a specialist if they feel any discomfort after the lash extensions are done. The area around the eyelids is the thinnest and most sensitive part of human skin, and the glue is applied near the mucous membranes, so extra care must be taken during the procedure. -
What if the client keeps tearing up?
During the lash extension procedure, the client's eye movements are subtle, with small actions of opening and closing the eyes. During the moments when the eyes open, the client may be exposed to the scent of the glue, which can irritate their eyes, similar to how smoke can cause a stinging, tearful sensation. In fact, the glue only has a slight odor, and glue with no scent tends to have weaker adhesion. It’s crucial to use glue that has been tested and certified by relevant authorities. In such cases, use a blow dryer to dry the eyes quickly. Also, encourage the client to relax and lie down to help alleviate the discomfort. If they fall asleep, the eye movements will subside, which helps the process. Lash artists can also use medical-grade disposable tape to secure the eyelids. However, it's best if the client cooperates and keeps their eyelids still, as it makes the lash artist’s job much easier. When the eyelids move, the application becomes more tiring and less precise. Lash extensions require patience and precision, and a calm environment is essential for flawless results! -
What to do if the client starts to tear up?
Tears during the lash extension process are avoidable with proper communication. It’s essential to explain to the client that creating the perfect set of lashes requires cooperation between both the client and the lash artist. In this situation, use a cotton swab to gently wipe away the tears and then dry the area with a blow dryer. Wiping the tears will make it easier for the lash artist to continue the procedure. It’s crucial to prevent tears from staying on the eyes, as this could dilute the glue and potentially cause irritation or even infection. If necessary, use eye drops to rinse the eye.
By being proactive and ensuring a cooperative environment, you can handle any unexpected situations that may arise during a lash extension session. Always prioritize communication, comfort, and proper technique to ensure the best results for your clients.
